The following email template assumes your group is on the PRO plan, but it can easily be edited for inviting users to a BASIC group. **Comments to Admins below are in [BRACKETS] and should be removed before sending!**

Hi Everyone,

It's challenge time, and you're invited! We've created a group on Count.It which hosts fitness tracker challenges. We're kicking this thing off on [INSERT DATE], and the challenge will run until [INSERT DATE.]

To make things interesting, we've created goals and rewards for individuals, teams, and the group as a whole. We'll announce winners at the end of the challenge, so follow the simple steps below to get going, and we'll see you on the leaderboard!

Step 1: Install a fitness tracking app

Count.It supports direct connections to most popular wearable devices and/or free smartphone tracking apps. (Note: If you don't have a wearable device, that's ok! All you need is an iPhone or Android device!)

  • If you already have an account on a supported fitness tracking app, i.e. Google Fit, Fitbit, Garmin, Strava, Misfit, or RunKeeper, jump to Step 2!

  • If you have an iPhone, or Apple Watch, and plan to use the built in Apple Health app for tracking, jump to Step 2!

  • If you have an Android phone, but no tracker yet, we recommend using Google Fit, which ships with most Android smartphones. Just click the Google Fit app on your phone to get started and create a Google Fit account. (If necessary, you can download Google Fit from the Google Play store here.)

Step 2: Join Count.It!

You can sign up for Count.It on the web or via the Count.It iOS and Android apps.

  • To join on the web: Simply click here [YOUR CUSTOM INVITE LINK HERE -- FOUND ON YOUR INVITES PAGE] and follow the prompts to join our group on Count.It.


  • To join via app: Download the Count.It iOS app or Android app, click "Sign Up," and follow the prompts. When asked to "Enter your group name..." type the name of our group in the auto-prompt field which is [YOUR GROUP NAME].

[IF YOUR GROUP HAS TEAMS] PLEASE NOTE: Our larger group must be joined first before your join your specific team! Be sure to search for and select the GROUP name when first signing up. See Step 4 for how to join Teams once you are registered to our Group on Count.It!

Step 3: Connect your fitness tracker

  • Web Sign Up: On the "Connect Your Device" screen, simply click the connect button below your fitness tracker app brand. Not to worry, you can add more later if you like on your Settings --> Trackers page.

  • App Sign Up: You will be prompted to connect either Apple Health (iOS) or Google Fit (Android) during onboarding. Just follow the prompts and grant the required data sharing permissions. You can add more trackers later via your Settings --> Trackers page.

Step 4: Join your team! [ PRO ACCOUNTS only, and only if you have created TEAMS!]

  • Go to your Teams page. Click on the 'JOIN' button next to your team's name.


  • Once you are actively signed up to and in [YOUR GROUP NAME] a Captain/Admin will assign you to your team!

You're done!

If you have any questions, please first check out the Getting Started for Users and Count.It's FAQ.

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