Any current "Captain," can upgrade any other group member to the role of "Captain" at any time (or downgrade an existing one...) Here's how:

  • Go to your Admin --> Members page.

  • Find the person to whom you want to grant admin privileges, and click the small blue "up" arrow to the far right of their name.

  • When prompted, confirm their upgrade to the role of "Captain."

You can downgrade by the same process.

Note: On every PRO Account there can be multiple "Captains," but only one "Captain-Admin." Captains have all the rights of the Captain-Admin, but with one difference: the Captain-Admin is the one with access the account's billing and credit card information. If you would like to transfer the role of Captain-Admin to another person, please contact us at help@countit.com.

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