First of all, we are so excited to have you running another wellness challenge with us here at Count.It!

Since Count.It groups don't expire, it's most likely that your group is still active on Count.It. First thing to do is sign into your Count.It account and/or simply search on Count.It for your group. On the small chance it has been removed, follow these steps to create a new group for your new challenge.

Most likely, your group is still actively registered on Count.It which means most of your members already have an active profile in your group. If you plan to run a new challenge retaining most of the same members from your previous Count.It group challenge, it's easiest to simply follow these steps:

  1. Rename your current group (if you want)

  2. Edit your current members list (if needed)

  3. Upgrade your group* account

  4. Create your new 2022 challenge

  5. Announce the new challenge to returning members** and/or

  6. Invite new members***

*the group member limit minimum will start at the number of currently registered group members. Check your Admin>Members page if you need to confirm who is currently registered in your group or how to determine member limit when upgrading.

**please let your members know that they simply need to log into their existing account and confirm their tracker connection to become active in the newest challenge.

***any member still actively registered on Count.It in the previous group's challenge will automatically be enrolled in the new group challenge and not need to go through the sign up process again.

If you have any more questions that aren't covered in our Getting Started / PRO guide, feel free to reach out to us directly - otherwise, signing up and starting your newest challenge takes only minutes!

Thanks again for being active members of the Count.It community!

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